The booking was good , but when you need to change things it’s so not easy . And when you actually get a new quote from on the beach they give you 48 hours to reply after it took them 18 days in which reply to me. And at the time my holiday was so much cheaper when I looked ,I was waiting on a reply now the price has jumped up because waiting for them to get back to me. I queried before I excepted the new quote , so they cancelled without answering. so because your waiting on a reply which you don’t receive by the way your request expires, so you then have to start all over again requesting a change will no doubt cost you more. So if they answered you in the beginning non of this rigmarole would be happening, and sadly because they don’t recognise customer service it’s the customer who pays the price in more means than one,so no I’m not at tall happy with there customer service because it really doesn’t exist. You’d think that there 1 st priority would be to serve there customers well.As it’s the customer at the end of the day that keeps them going in business. Ive tried to phone them well that’s another story.. disappointed in this company on the beach .