Holiday from August 2022... Complained regarding the hotel which wasn't the stars that I paid for.. spent 1st week on the phone to them to be offered a move if I could find one... I have officially complained on my return and still no reply except that they will get back to me.. Hoping an ombudsman of some form can be found to get them to stick to their own SLA for customer service....Disgraceful
1 year ago
On the Beach has a
3.4
average rating
from
1,230
reviews
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