AVOID! This Company do not care about their customers. They have set up a dodgy way of using Ryanair flights that entails On The Beach creating false email addresses in the customer's name. The customer cannot access this email address, only OTB. The customer then has to go on the Ryanair website to verify their flight using the dodgy email address, taking photos of yourself & your passports. You have exactly 10 minutes to do this before you are logged out and have to start again. This system did not work for me, both OTB or Ryanair cannot access the dodgy email and now I cannot verify my flight. Ryanair says they cannot guarantee the flight if it isn't verified. I have complained and written to OTB but they have not responded to my letters, they have just asked me for more money. Court will be my only option with this Company. It is incredulous that this Company can operate in such a manner.