Absolute disaster of a company. Misdirected by staff at Stanstead and as I'm not so young it took me over 10 minutes to walk back to the correct terminal only to find I'd just missed the shuttle and as such miss my flight to paphos by minutes as they had just closed the gates. and as such Ryanair were more than happy to charge us £100 each to get on the next flight out which wouldn't be going for a day and a half later. I was going for four days so I was paying two hundred pounds extra for to lose a day and a half. We had to pay £119 to book a hotel to stay overnight. To Rub salt in the wounds On the Beach contacted us Not to see how we were but to tell us that we couldn't us the shuttle service when we get to paphos the next day. Inconsiderate and uncaring is the only words I can use to describe them. On the Beach and Ryanair are in bed together and couldn't care less about anyone else. Having saved hard for our holiday and being and ordinary low paid working man I worked hard to save for this and all I do is end up over £400 out of pocket. On the Beach are nothing but a shamless organisation who couldn't care less and that's blatantly obvious. Never ever again for me.
1 year ago
On the Beach has a
3.4
average rating
from
1,244
reviews
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