I do not recommend anyone to use their services. it was the first and last time we used onthebeach services. when booking the vacation, we chose a suitable flight, because we will be flying with children, so we did not want a night flight. we paid £40 for each person. 6 people will fly. after some time, it was changed to the same night flight for which we would not have to pay, because it was the cheapest flight. they wash their hands after contact with them. they said it's not their problem. I don't know why we were charged for a service we didn't receive.