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Paul
Ok,only until things go wrong, Our flight was cancelled,the night before we were due to travel to turkey. So We had to book our own flight,the next day..so lost 2 days of our holiday,lost our prepaid seats on plane,sat separately. lost transfer from airport to hotel,had to book our own taxi ,late in a foreign country. Couldn't get in touch with any reps from On the beach,came home,had our baggage damaged & torn.we tried reporting it to On the beach,they refunded only 1.5 days for our hotel,and didn't want to refund, for transfers,seats,and damaged luggage.saying we had to sort these problems out ourselves with airline Pegasus.you are our reps,who booked our holiday and should be able, to help.not pass it to the airline. this is so unfair and they didn't care.or help us.just said we accepted the 1.5 days refund,but we didn't. Now we are out of pocket, and ruined our holiday
4 months ago
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On the Beach has a 3.4 average rating from 1,230 reviews

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