Never ever use this company service is shocking We booked a holiday with them and next day was notified that flights were not available we tried to call them but they have no humans you can call, you are just directed to the web chat where it is so hard to get assistance and communicate you keep getting passed around from Adam1 to Adam2 avoid them at all costs. We found it so stressful we asked them to call and they said we should receive a call in 15 minutes. We waited for an hour than went back to chat and the representative said they tried to call but no answer clearly a lie as we received no call as we were clinging to our phone waiting anyway the pathetic response we got in the end was "You totally ghosted us, so we’ve had to cancel your booking! Sorry, that’s just how our terms of business go. Good news is, no payment has been taken from the card details you gave to us." Which professional company uses ghosted aside from a dating site? In the end we ended up paying 2k more because of lack of service but went to a better company. Don't even deserve one star