Carnival of Fraud - Rip off Tip Off This is how on the beach trade. 9 months after paying in full for a package holiday booked with On the Beach. I knew something was wrong when they got me to book my flights myself and added £800 by manipulating me. Trading standards advised me they had booked my flights illegally as I was not on the phone to them at the time the flights were booked and the operator deliberately did not include baggage as it was cheaper with this added and then charged extra £800 to add later. Price with baggage was £80 less than price quoted without baggage because of the offers Ryan air was offering. They lied and manipulated to rip me off for bigger commissions. But by pretending to be me this is illegal so I advised them of this as their illegal trading meant an extra £800 was added to my flight price. This is when their true colors shone through. So when I advised them that it was illegal to book my flights the way they did they tried to cover up their fraud by canceling the illegal flight booking and still kept my money. Discovered they cancelled my flights 10 days before departure and they had received a full refund (in my name) a month before departure by pretending to be me and requesting refund as me and breaking GDPR law? No notification, no contact at all. I sent 25 emails to every department including the CEO asking what to do - not one was responded to. Treacherous. I also logged several complaints and received the following ticket numbers 64332, 210943, 109372, 69502 all should have been responded to within 30 days, 9 months later still no reply. I had to rebook and pay for my flights again. They broke their own terms and conditions by not adding baggage as requested at time of booking. They still owe me £1600 for my flights and compensation and I have taken legal advice and now know I am entitled to a full refund of the package holiday of over £4,000 for destroying my holiday package and the stress and anxiety and financial difficulty caused by them had a catastrophic effect on my health. DO NOT TRUST ON THE BEACH WITH YOUR FAMILY AND TRAVEL SAFETY. NICOLE SHOULD BE MADE ACCOUNTABLE FOR THE FRAUD SHE COMMITTED SHE IS A TREACHEROUS PERSON WHO HAPPILY RIPPED ME OFF OF £800 INSTEAD OF SAVING ME £80.