AVOID Appalling customer service, website unusable to get boarding passes so got charged £110.00 at the airport to board and we were not the only ones, there was baggage issue so we had to book another bag at the airport. On the return home we could not access the website due to website issues, we again were not the only ones, On The Beach team advised us we needed to book another bag on the way home, their info was wrong..., but they don't care !!! So we had paid for 2 bags out and got told to buy another on the way home so we paid £24 for a 3rd bag that was not needed all because of bad advice from On The Beach Team , we book 3 holidays a year and have never ad this issue, if you book with this appalling company be prepared for the holiday to cost way more, ours cost an extra £134.00 the lady next to me had paid an extra £250.00. The worst company ever