I enrolled in a course with Open Study College, fully expecting to receive the high level of tutor support and quality of materials that they advertise. Unfortunately, my experience has been nothing short of disappointing. Firstly, the tutor support that was promised simply didn’t exist. After receiving a single introductory email from my assigned tutor, Teodora, I reached out with a follow-up question, but never received any response. I sent additional emails, including one to the correct address provided, but was met with silence. Open Study College claims their tutors are responsive within 24 hours – this couldn’t be further from my experience. Even worse, during a period of 2-3 months where I wasn’t able to log in or continue with the course, there was zero outreach from the tutor or the college to check on my progress or offer support. This complete lack of engagement is unacceptable, especially for a distance learning course where communication is crucial. When I raised these issues with Open Study College, their responses were dismissive, claiming they hadn’t received my emails and suggesting I switch to a new course or extend my tutor support. However, none of these "solutions" addressed the core issues of poor communication and a lack of tutor engagement. Despite my clear dissatisfaction with the course content and tutor support, they showed no willingness to admit any wrongdoing. To make matters worse, when I researched further, I found many other complaints online that echoed my experience. It’s clear that this is not an isolated incident. For anyone considering Open Study College, I would strongly advise you to research carefully and be aware that the level of support and quality they promise may not be what you actually receive. My experience has left me feeling frustrated, and I will not be recommending this service to anyone.