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Bhavishya (Brad)
First of all apologies for any typos, I am doing this on my phone. We had a great experience working with opendoor, no surprises which is rare if not impossible. The information I got on the very first day is exactly how it went on the last day. Here’s how it went.: It was about couple of months back that I learned my job is going remote, so we decided to move back to the west coast to be with the family. I checked opendoor online and provided some info, they got back to me with a quote that was fair market value and I accepted. Got a call from their agent Kendra, she was very professional and took her time to explain me the entire process. No gimmicks, no pressure, no selling, she explained in very simple and clear terms of the amount they offered, cost of transaction, repair estimates and the steps involved, which was all fair and in line with my expectation. What sold me was when she mentioned that I get to choose my closing date and there is flexibility with that. We knew we are moving but had no idea on exact date that would happen, plus because of our family situation we couldn’t take care of repairs. I explained our situation to Kendra and she advised me not to do any repairs and that they would buy as is, which was a huge relief. Since that day everything went as expected, except we had to move the closing date once because of family emergency. I texted Kendra to push the closing by 10 days and she took care of it. We closed at 5 pm on the scheduled day, money in bank the very next day. They also have option for late checkout which helped us with our move, I would strongly suggest to learn about it. This is our second home we sold, the first one was conventional sale about a few years back and that was a nightmare. My impression of opendoor is that it is an ethical tech company that i would compare to the likes of Uber and Airbnb, a genuine business model which disrupts the conversational painful and unpredictable aspect of home buying and selling and delivers an experience which puts you in control. We are so pleased with how things went that we have been recommending opendoor to all our friends and family.
2 years ago
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