25 Nov 2022 engineers arrive at my property and install ONT box inside and box outside check connections and told to wait couple of days for email to confirm I can place order for FTTP 30 Nov texts from BT, USO (BT) and Openreach website telling me I am good to go - except it's 21 Jan 2023 and still not connected - my service provider BT says no ONT box showing at my address despite assurance on 20 Dec from Openreach help (twitter) that my serial number was linked to my address. It appears impossible for someone to take responsibility, what makes it more unbelievable is I paid back in April 2022 via USO (BT) to have this work done! Absolute shambles.