Openreach engineer was lovely but when he called a colleague to ask advice as he was unable to rectify the issue for my 91yr old vulnerable mother his colleague told him to say he was going to his van to get a part and then drive off. He said he’d done it in the past. Openreach and Bt show utter disregard for vulnerable customers. I will raise it with Ofcom but it’s hard to believe they’ve been able to do this for so long without regulatory intervention
1 year ago
Openreach has a
1.7
average rating
from
214
reviews
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