Have been waiting approx 4 weeks for connection. First they said there was a blockage, the first visit confirmed this and installed all the boxes inside and outside the house! BUT apparently did not fill out the right paperwork to send the right follow up engineer. 2 visits later still sending the wrong engineer! SKY (my provider just hopeless to put pressure on them!) meanwhile the weeks have ticked by, and I still don't have a connection. NOT sure why they have the monopoly when they are so useless (proven by the fact that 48% of the reviews on here are 1 stars!)