Engineer turned up and despite being asked to drill through outside of the wall in the area the box would be installed behind the tv and out of sight where our original sky box is came up with couldn't drill there and chose they're own place saying it's only a small indiscreet bo and while I was in the other room looking after grandson . Went in to find they had mounted the box that's not discreet, it's a fair size with green lights, on a wall on my living room with cable s hanging down along Side this was the hub box plonked on my console table had used the sockets my lamp and door bell had bern plugged into and just dumped those with no where to plug in unless I then get an more unsightly double adapter stuck on the wall. Rude women engineer Who was, rushing and when I questioned her on what she had done and the mess it was, said get your husband to but a longer eternet cable and drill another hole where we wanted it in the first place. Extremely unprofessional company and staff