Danger in our driveway we are disabled and bt terminated oiur contract to cover up lies between open reach and bt the customer is the toy to cover up this mater we are in pure hell can’t sleep worried about my husband job we wonder if the ceo bt Allson Kirby Clive selby knows what is realy going on in her and his company we are being charged £545 told we have to leave to cover up leave us in danger we are being made out we stppped the work we did not The engineer each one says the work is dangerously carried out we emailed Tracey Reid as she refused to talk to us in bt resolutions she lied she sent letter saying customer stoped work we did not the engineer have allowed us to record the conversation s as proof so bt resolution spoken to last engineer and he told them this appauling to leave vulnerable customers like this and needed to rectify the work this was Kelly communication s sub so contractor he was lovely then Andrew from twitter sent two patch engineer s I was realy uoet and crying through stress been going on siince jan this was work aug 22 were Phil Hanson instructed Sean Robert’s to ensure this was carried out correct he didn’t he went away we were left all the box’s left on table too we had to fit them our self’s not open reach job it was bt This job now turned out it wasn’t done correct as when they came to fit full fibre it hadn’t had the correct duct installed and buried so the whole block paving had come up Noe this has been left bt Tracey Reid has lied and said it the customer it’s not She has told us we are aggressive we have dome os said anything this deformation and lies they refused us to claim for all oir sunken drive We were sold full fibre we have never been given full fibre Deadlocked us ombudsman stated not her job Mel is our case handler but will not speak to us Something is very corupt going on bt Open reach engineers are far from impressed the way we have been treated legally going to have book slung at them as we have so reports and recordings Please can one one see past this corupt going’s on Andrew from twitter was pretty discusted abd aas the two patch engineer who sprayed where the work should be we have signed to leave but don’t want too we never had or Called you oit once’s we are good customers we do not understand why we are being targeted like this We have recordings of evidence and lies don’t add up they are saying the work is dangerous the drive has sunk you reject the claims send patch engineer urgent Frim twitter deem work dangerous and then stop terminate our contact bizarre Think we need to contact the press This started in July 22 when your sub contractor was taking a poo yes poo at the side of our home in the bush and smoking whilst digging in diggers we had no notice and turned up blocked us all out of homes I have the upheld complaint from open reach bt will not acknowledge it May be the pictures would be good to start showing how bt treat customers and cover up I was charged £ 92 for a copy of my bills 150 will not talk open reach will not talk to us please will some one call us we don’t want legal action Thankyou