If anyone is having an full fibre install or any engineer visits soon, be wary if you get assigned engineer called Emma.. waited in all day for her arrival. Was then told Between 1-6pm, called her at 6pm to see if she was on her way and maybe running late.. no answer so called EE direct.. she said to EE I refused entry and cancelled appointment at 6:01pm! No contact at all from her.
Now have to wait till September for another engineer!! Shocking behaviour (maybe don’t like working in the rain but very unprofessional to say the least)
3 months ago
Openreach has a
1.7
average rating
from
213
reviews
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