I have up to now had 3 engineers come out to sort my slow wifi out. 1st came ag 7.30 am. Woke me up. He was talking about running cable under my newly fitted carpet, move everything into the bedroom etc. All it was was a slow internet i told him to leave. Second one said it I needed new cable. Needed an electrician to do that. Third engineer was thorough. Got verything working as it should be. Very polite and new what he was doing. Third time lucky. Thank you Hangsingh. Only one who seemed to know what he was doing. Are these engineers not trained before they go off into peoples homes?