I originally booked the 13th 1-6pm as I was moving house, they changed my booking to 18th, I phoned sky to double confirm as open reach didn’t have a hotline, confirmed booking amended to 18th, somehow engineer turned up at 13th, I wasn’t at the property so had to amend again to the 23rd, no time range was given, so I expected 1-6pm as well, but as a backup I handed my keys to neighbours, somehow on the 23rd they showed up at 10:15am, engineers said they phoned me, but my phone never rang, oh and I found this out at 4:30pm when I called sky to double check if they are coming, I had no alert updating me at all, had to reschedule again, then somehow I received a message from sky saying I cancelled my broadband!! I had to phone Sky to check what’s wrong and they said open reach cancelled it because they did not have access!! Moved to new house for 11 days still do not have internet what a nightmare of this service!!