I found the whole process, from initial consultation to the actual procedure very easy. I thought that all the tests carried out were very thorough and the fact that more tests were done just prior to the op really gave me comfort. My surgeon was very informative and gave me confidence. Follow up appointments were all carried out very efficiently and I was given more lubricating drops and an ointment to help the dryness - especially at night. I would recommend the procedure to anyone and in fact my daughter is now going to have a consultation now that I have been the guinea pig.