Disgrace this company should not hold a license to sell eye care to the general public , my glasses not 2 months old fell apart and optical express refuse to repair, they said they can if I pay , I of course refuse to do so both on Trading Standards rules and regulations and the manufacturers gaurunteee. They even took my glasses back , said they would look into it as I refused to pay for repair , then they call me twice say they are ready , when I go back today 26 January 2018 at 19:00 the shop assistant was shocked when she opened the box as there were my broken glasses The manage then took over and tried to blame me for breaking this glasses , why would I do that , he said he could repair but I need pay , he also admitted that the glasss had not been sent back anywhere for testing This is a disgrace they have had them many week and I am forced to wear reading glasses damaging my eyes further This company should be struck off from optical care they should not be trading they have no customer care and are an unethical company I will now seek compensation for my glasses , my many visits , the inconvenience and damage that this company is now causing me Please do not us this company unless your ready for a legal fight which I am to receive compensation I will also report to Trading Standards and I urge everyone that had a complaint to do the same No more thane Thieves , the only difference between Turpin and optical express staff is That Turpin wore a mask when robbing you