as soon as I had the consultation, I was given lots of paperwork to read through ( which I couldn't because of the eye drops.) I was then relieved of a deposit of £500.00. When I had read through all the paperwork the next day, I decided to cancel the treatment. When I rang to cancel, I asked about the £500.00 deposit and was told it could take up to 28 days to get the refund. Here we are 29 days later, and I haven't even had a phone call or an e-mail. I've just telephoned head office, who informed me that they cannot contact the people I need to speak to and they will ring me back within 48 HOURS. Definitely would not recommend optical express to anyone.
7 years ago
Optical Express has a
4.7
average rating
from
4,213
reviews
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