I visited Optical Express Bournemouth Nov2014 and was told laser surgery as no good for me but lens replacement was appropriate.The risks,I.e double vision and halo effect were explained but I wars promised 20/20 ,paid £5500 and went ahead with surgery in Southampton early 2015.Myleft surgery was successful but slightly blurred but my right eye was like looking through thick polythene.After much worry and several 120mile round trips my vision cleared but was quite blurred,I was told but can’t prove it that it might take 2 years to”settle down”. I waited patiently but it didn’t improve so two years in Feb 2017 I contacted Opical Express to complain. Guess what ? They told me I was out of my 12 month care period.I complained bitterly and they agreed to give me a free eye test and again guess what they found I had a significant prescription in both eyes but worse in the right.I complained to the customer care department and received a long and technical reply which in part said that the laser trimming service that they offer in the lens replacement service was not advisable for me.I believe this was a financial decision and not one they would have taken if I was a new customer but I gave up. I have recently had two eye tests and examinations with a local optician. Her words this morning were that if she had my prescription she would be wearing glasses all day and she has referred me to a local consultant. In my case I believe Optical Express were casual and uninterested and only interested in money. Their aftercare was awful. BEWARE