Terrible do not trust them with your eyes! Optical Express refuse to give me my eyes scans after a data protection request. Optical Express refuse to hand over my 2014 eyes scans after a data protection request. I believe they are deliberately not releasing them because I have developed problems with my eyes that will need surgery and they don't want me to link it back to my eye surgery in 2008. They claimed they gave me everything they had on file and they did send me a massive file including my pre-laser Pentacam scans but the most important document, the ones that could show if the surgery has had an effect on my eyes are missing. If everything was OK, why would they be the only files that went missing? It's just unbelievable. See image attached for the response from Optical Express and the only document they claim to have for my clinical review 6 years later.