I would have been a brand new customer to them, looking for a sugar waxing Brazilian done in April and I advised when booking I would be 7.5 months pregnant at that time. When I called this morning, I spoke to a gentleman, who booked me an appt for mid April. Then I received a call from a lady with a few hours advising that the day that was booked for me was wrong and there was no aesthetician available that day and advised there was someone there the day before the original booking and the following Monday that could help me. I advised her that I would call back to rebook. I decided to rebook online for the day before the original appointment. I got another call back from the same lady advising that that day I booked, the aesthetician working that day didn’t know how to do the sugar waxing on pregnant women. I was so disappointed with this as I rearranged my day around this second appointment I booked. I then decided to go back to the spa I normally get these types of services done through.