The energy for one of my businesses are supplied by this company. The most dishonest employees work here. I have overpaid for nearly £5000 by weekly standing orders. They delayed to process the refund for over 6 weeks. Every time they told me a new excuse in order to keep the credit even I was still paying them every week. Now I cancelled the standing order and supplied every single document that they requested but they are still not willing to refund the credit. It seems the credit belongs to the employees. Not recommended at all. Stay away from this company!