Totally despicable company. I have a large holiday property which has been empty for quite a few months of the year. In January and February 2022, I received bills for £1000 and £900 when there were no guests at all in the property. They try to tell me that my electricity was being stolen but I have had my electrician do a test throughout the entire house and he was baffled as nothing (apart from 2 freezers) were running. He then noticed that the R1 Day and R2 Night rates were transposed so they were charging me R2 for Day. I have gone back to them but they will not have it. I put the phone down on an extremely obnoxious young man yesterday who basically told me that I dont know what I am talking about. I have 4 meters in total at my business premises and all of them are standard R1 Day and R2 Night apart from theirs.