As a screaming warning to others, we took on the lease of a new business premises in November, we had no notification as to who the energy supplier was, no detail on the meter, nothing ...!!!! So waited to receive notification. A bill dated 25.12.23 was posted in an envelope date stamped 28.12.23 which arrived on Saturday 6th January 2024. Seeing a standard daily rate of £3 we tried to call but couldn't until today (Monday) as they do not accept weekend calls. The outcome, for new customers even though there is a 6 week delay between them starting to supply you and then getting in touch to say they are your supplier they still adhere to the £3 a day standing charge, they say all energy companies do this (I do not know as this is our first business lease where we need to pay for our own energy). So in our case we have to pay 60 days standing charge at £3 a day = £180 to cover the days a premises sat empty with no energy usage until their bill arrived, we were able to query it and a new supplier taking over on the 11th January. I didn't realise daylight robbery was a thing within business but apparently it is, there is nothing you can do except pay it and learn a very very expensive lesson. It took 25 minutes holding this morning to speak to someone, they in turn put me through to someone else only for that call to be cut off and then another 10 minutes to hold to speak to someone else and now a 5 day wait for them to produce a final bill with the correct reading we gave them and send us our final bill. Thankfully from the 11th they will not be our supplier and they never will be again so posting as a heads up for anyone else in a similar situation or considering using them as a business energy supplier. For reference they offered to reduce the standing charge to 64p a day (other companies around the 54p level and British Gas Lite 45), KwH for Electricity quoted at 29p again British Gas offering cheaper. AVOID, AVOID, AVOID, AVOID