I signed up for a mobile internet plan. 6 days later they were still processing my request. When contacted to follow up, I was told rudely to be patient. After 6 days, they still couldn't even tell me when my line would be open or when anything would be processed. What a joke this company is nowadays. Even going into what they call their "boutiques", you have to wait 48 hours before they can process any request, let alone opening a line. I cancelled my order, and got a line opened within 20 minutes with RegloMobile.fr by E.Leclerc backed by the SFR 5G network for a third of the asking price of what appear to be more of a little dry mandarine rather than a nice juicy orange. Absolutely pathetic and condescending interactions from beginning to end, not a single positive note to add to my dealings with this out-of-touch, out of reality pseudo 21st century telecom company. If it wasn't the French national telecom company I would think it's just a shell company. Overall they've actually done me a favor as I've actually ended up very happy and extremely impressed by the quality and ultra fast connexion offered by my new provider Reglomobile with 120G on the 5G SFR network for €7.80