This company is a rip off. Over the phone they quoted me $35 plus a $15 trip charge. I told them that this was a home lock. I expected that the price was going to be a bit higher once they arrived. Upon arrival of the locksmith, was able to get into my home very easily it probably only took her 10 minutes to get in. I was then given a bill for $180.00. I was told by the locksmith that their base price for a residential lock was $180 and it goes up from there. They should disclose that when you call for service instead of using a bait and switch business model and suck people in with a low price. After calling to complain they could care less that I was unhappy. Mikka the person that I spoke to on the phone has horrible customer service skills. She would talk over me and not try to understand my problem and concern. I could tell that she was well seasoned at just telling people too bad. I will never use this company again and would strongly advise anyone else to not use them either. They are a RIP OFF!!!!