This company has been the best to purchase formula from. Every delivery has been prompt and very well packaged. So refreshing to receive a package that has passed through so many hands over such a long distance and so see no damage. The pricing has been better than competitors. Customer service is amazing. We have twins and recently went through the scare of formula shortage with the problems in US supply affecting international demand. We reached out to see what we should do as our normal formula was out of stock. The reply was not only prompt, but extremely thorough and thoughtful! They provided an abundance of information to help us choose a logical replacement that i would have overlooked otherwise.