Pretty disappointed in this company. We had a friend and pediatrician recommend them to order formula from, and we we’re hoping we would finally find one my daughter wasn’t allergic to. Sadly she did have an allergic reaction, so I reached out to see if we could get some sort of refund as we’d spent and wasted hundreds of dollars trying to find the right one. This company wouldn’t work with us and they just referred me to the policies “as stated on our website.” It came off very insensitive and was poor customer service. Formula testing is trial and error sometimes, and for that reason I wouldn’t recommend this company to anyone. I would hate for them to have the same experience as us and waste money.