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Tahlia Amador
PLEASE READ BEFORE BUYING :If I could rate this site and customer service at a 0, I would. I bought 2 types of formula from two different brands from this website. I spent in total $163.96 on said formula, I bought a good supply of both for him because the product was coming from Europe and I did not want to risk running out once we started him on it. My son has been exclusively breastfed for 11 months and since my supply has started to lessen, we figured we should start trying formula with him. My son, after drinking an ounce of the holle bio stage two formula, immediately started to itch his face and then proceeded to continuously vomit two minutes after finishing the ounce. He then proceeded to start wheezing and turn PURPLE because his throat had closed. I had my child go limp and floppy in my arms , going in and out of consciousness, while vomiting yellow bile on the way to the ER where he was diagnosed with anaphylaxis. The capillaries in his eyes burst from him vomiting so hard, his eyes were blood red. Thankfully he was treated successfully. When I contacted customer service to explain what had happened and request a refund for the three packages I had not used I was told “ sorry we can’t issue you a refund even if your child almost died from our product, but here’s a ten percent discount for your next purchase!” I was, and still am furious. After the emotional damage my family endured from your product and horrible customer service, it’s safe to say I will never be shopping with this website again. I would never wish this experience on any parent, let alone their child. Don’t let the organic thing fool you, these people are don’t care about you or your child’s wellbeing.
7 months ago
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Organic Life Start has a 4.8 average rating from 1,358 reviews

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