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Anonymous
Do NOT buy from Oriental Trading Company. I bought Christmas candles from Oriental trading company in December 2023. The candles were fine. Today, I received a notice from American Express that I was charged $16.28 to a Oriental trading company. When I called about this, since I had not ordered anything in this calendar year, they said I was signed up for Fun Rewards Plus membership and I had been paying $16.28 every month since last December. I was not at all aware of this. I did not realize I was signed up. Customer service said I took a $10 discount which automatically enrolled me in this program. I have many years of education. and this was done in such an underhanded way, I was not aware of it. They clearly intend to catch people in this program unaware. I have never been notified that I was in this program until I was alerted by American Express. They said they notified me quarterly, but I did not get any such email. (It is possible it was going to spam.) I can only wonder how many people they have caught in this scam. The first person I spoke to offered a refund of 4 months which would be $65.12 of the $146.52 they took through this scam. The second offered 6 months refund. Still leaving them with almost $50 profit from$ this deception.
1 month ago
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Oriental Trading Company has a 2.3 average rating from 48 reviews
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