My advise go with an internet service supplier that has signed up to the 'voluntary' code of practice. Read Origin Broadbands terms and conditions! There is little to no commitment to the customer. To summarise it says- Pay your bill or you will be passed on to a debt recovery agency and your credit score will be affedted. No service, pay, poor service pay, no contact with Origin pay. It reads like a script from Goodfellas mafia movie! If your a new customer do not be fobbed of with "we'll get back to you or we need to send out an engineer", as they will take you out of the cooling off period and the T&Cs will apply, cancel the contract immediately!