Terrible company, bad connections gave 2 months to sort it out. Still not sorted so I had to leave as I needed a reliable service that they said they were but clearly were not. They wanted to charge me £420.00 to leave. I left and told them they must not take any money from my account as this would be theft as I had not given them permission to do that. They took it without my permission and I have made a complaint to OFCOM. Please do not trust this company. Customer service is extremely poor, it takes about 30 minutes each time you need to speak to someone and when you do they answer the advice is questionable to say the least. The connection was poor and sometimes non existent. When I changed to another provider, I had no issues and have not needed to contact them at all since the change over. I connected with the company via live chat, Telephone and email. None of these options were efficient. The only reason I gave one star is that there is no option for 0 stars.