Please do not ever use this company! Origin Broadband Australia are the dodgy 1980s Used Car Salesman of Australia: constantly promising a service and not only failing to deliver but being deceitful and dishonest in the process. I have now waited over 7 x days for a 30mins visit from an Origin Broadband Technician to install my Modem and connect WIFI. For 7 x days in a row they have promised then cancelled a Origin Broadband Technician visit to my apartment and instead delegated that Broadband Technician Visit to myself for over five hours of fault finding/trouble shooting: no nothing worked - then Origin Broadband tried to charge me a fee for services rendered! I now know a lot about Origin Broadband and if anyone wants an unqualified Technician to completely fail the process of installing your modem and wifi and make you pay a fee (ie Origin Broadband) then I’m your guy!