Existing Origin utility customer and was offered to bundle my NBN with them saving $10 mth compared to my current NBN 50 plan with TPG. I went ahead with the assurance that they can also port my home phone number accross using my existing modem router I received from TPG. The day I try to connect with their tech support they advise me they can't port across my home number and to do so I have to spend $120 or more and buy my own modem router or buy an adapter for $60 apparently to port my home phone number accross, what a bloody inconvenience and waste of time!! So they're pretty much saving the cost of sending you their own modem router and were reluctant to send me one for free to resolve the issue like all other providers would do! So in the end there was no benefit or savings and I didn't go ahead as they couldn't deliver on their promises. And adding to my disappointment I was inconvenienced at the same time with no internet trying to reconnect back to TPG who I had no issues in the first instance with their NBN50 no lock in contract plan I was on. I was just hoping to save on the monthly fee. So don't waste your time with Origin NBN as the $10 savings doesn't apply if you have to purchase your own modem router to port across your bloody home number! Their sales people didn't informed me of the potential issues just to get the sale and probably didn't care about wasting my time or having a potential bad customer experience!