DO NOT USE ORIGIN BROADBAND!!! I have been having multiple dropouts for months now and Origin keep trouble shooting the same way.. we are having to use our own mobile data and pay for Origin Broadbsnd as well. It has been incredibly stressful dealing with Origin and I have lost countless hours on the phone with them. I have paid for a new modem and still experiencing the same issues. They switch between blaming NBN Co and the modem, however it seems to be neither. I have told them I want to put in a complaint, but this falls on deaf ears and they blatantly lie and say they have fixed the issue which they haven’t. I shall be contacting them and lodging a formal complaint and asking who I take it further with on my next call….DO NOT USE ORIGIN!!!!. I would give them 0 stars if I could!!!