Run a mile in any other direction.. below is a blow by blow of how bad their service is... July - Request origin broadband. Setup at wrong address Invoice sent even when the NBN line was not installed. August 2021 I was notified I need to rasie it with NBN Mid-august NBN notified me that no need to contact them Finally Origin booked an agent to come out at the end of . New invoice was $180 I raised it with Origin.. August 20 I got an email that a case was raised and $91 credit will be issued Sep got an invoice in credit $6 Sep 11th got an invoice outstanding $387 Internet gets suspended Internet gets re-instated October- Jan Things seem smooth Feb invoice $85 - due on the 10th even after stating it needs to be set on the 15th (pay day). Service suspended immediately Payment made on 15th as per norm and I got debited, 2 payments taken and service still not active as the origin broadband team needs to wait 3 days for payment to refelct! Service requested to be canceled on the 16th… with refund requested Service cant be canceled unless you call and speak to someone.. I called several times and waited 30- 45 minutes each time. I requested a callback and it got escalated to a manager who tried to call me, I missed the call. I then called back and spoke to someone who cancel my service in feb March -- my account gets debited…. Im lost for words.