Absolutely appalling customer service. Charged a $300 “new development”connection fee they blamed on NBN.. despite NBN already being installed on the premises. After hours and hours on the phone, being transferred to multiple incompetent team members, and many unanswered emails… I got the $300 back. However it’s been almost 2 months and I’m waiting on my $169 refund for hardware I have already returned. I wish I never trusted Origin for their broadband service. Do not use them.
1 year ago
Origin Broadband has a
1.3
average rating
from
207
reviews
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