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Unhappy customer
Total waste of time. They make everything sound great when you sign up but don’t deliver. I’ve had bookings canceled, told no booking was made nbn cancelled bookings the list goes on. The consultant on the phone lied to me several times was not overly eager to help me told me it would be another 6 weeks before i could get connected. Over 3 hrs on phone trying to get it sorted & the consultant was happy for me to cancel my order with no remorse. Worse part is I booked in my appointment over 3 weeks ago confirmed my booking late last week only to be lied to today as I waited all day for someone to turn up, lied to that there was no booking, then that changed to nbn cancelled booking to be told another lie they could find my booking. NBN told me there was no booking made at all in the last month regarding my account. I currently have my electric (2 homes) & solar with origin & had gas at one stage as well, my accounts are always in credit Now I’ll be taking all my business elsewhere. DONT RECOMMEND THIS COMPANY AT ALL Waste of money & time
1 year ago
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Origin Broadband has a 1.3 average rating from 207 reviews

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Alice, Customer Support

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