Customer Service is fantastic, as is the product itself. Came really quickly! I ordered early in the morning, and got it in the evening the next day!!! Amazing! Benefits have been apparent as well. I have really bad anxiety, and all my meds weren't working, and giving me weird side effects. I pretty much gave up on using conventional medications and decided to just suck it up. Then I found a post on Reddit talking about how it helped someone with their anxiety and thought, what the heck, I will try it . Worst case scenario, I get GI benefits, best scenario it helps with my anxiety. I got the best case scenario, and the GI benefits! LOL. Anxiety is still there, but I can live with it , and not as debilitating as it used to be. Been taking it for about 2.5 months.