Couldn't change delivery store pick up as one selected was wrong because order was "sent to be packed" it was not in transit. Didn't even want it cancelled just delivery location to be updated. When speaking to customer service the lady was uninterested and just kept repeating can't do anything sorry can't do anything sorry. When asked to speak to manager she placed me on hold and advised after coming back that manager is on a call can they call back. Just one manager per shift for whole osh kosh customer service base ? I love osh kosh clothing, my kids practically grew up in them but this service seriously makes me not ever wanna do an online order again. And I may just be one person out of millions but if this service is kept up it won't be just me.
2 years ago
OshKosh B'Gosh has a
2.0
average rating
from
17
reviews
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