I ordered a bouquet for my wife for mothers day, I set the delivery time for anytime. They showed up at 10:25pm , the driver didn't ring the door bell he just stood in the dark in-front of our doorbell camera. He apologized for the delay as they were busy, when I received it from him the packaging and flowers smelled like cigarettes and were absolutely disgusting. I've submitted multiple emails to Ottawa Flowers and crickets. First and last time using this company, if they could not deliver properly and at a reasonable time they should not have accepted my order over $100 for literally trash.