I particularly picked a specific arrangement from the website and the order was totally DIFFERENT !!! It was supposed to be a rainbow basket, and what was delivered had two colors only! I could've taken the picture from the website to any flower shop to do the exact same, but I was honest enough to order from Ottawa Flowers assuming it's THEIR amazing design which they did not bother to honor I called to check on the order , the lady who picked it up told me the recipient has received it personally, later I realized my friend was working from home and did not even go to the office. So who exactly received the flowers? Why did we leave the recipient contact if you will not call her Such a waste of Money!