Delivery service was fantastic with regular updates on where my Shimano spinning reel clip for my harness was at in the delivery chain. A competitive Aussie business which we need to support due to great customer service. A tip from a staff member was to leave a note to the delivery driver saying that I want package left in letterbox or inside a ped. gate as we live on a few acres with the home away from the letterbox. I was 5 minutes behind the delivery person and it was taken 20klms. away to the nearest Post Office. Otto says there can be issues with non delivery so they get it delivered to P.O. Lucky my partner had to go to the PO anyway but could be inconvenient.