I was interested in the Outdoor Revolution Sportlite Air 320 EX awning which claimed to be suitable for caravans and motorhomes. Many awnings that do both need adjusting because caravan and motorhome awning rails work differently. Prior to buying the awning from an online camping shop, I contacted Blue Diamond (who manufacture the Outdoor Revolution brand) to check it would work with a Fiamma awning rail (which is a windout awning wound in and just the keder strip used) without any alterations. I was told "no alterations needed". Unfortunately, this wasn't the case. There was an 8cm gap between the inflatable awning poles and the motorhome and the awning would collapse in the slightest wind. When I contacted the online seller about this I was told I might need to buy both support pads and support poles - which to me count as alterations! And when I went back to Blue Diamond about this, they said my initial email was "misleading". I was shocked. What kind of customer service is this? Misleading suggests I *purposefully* asked a question in a way as to get an incorrect answer. Which is nonsensical. Someone needs customer services training. I returned the awning to the online seller for a full refund, but only after an exchange of 26 emails and 2 phone calls over a 12-day period with the online seller who eventually accepted a return without support from Blue Diamond. (I've since bought a poled awning from another manufacturer that's specifically designed to work with motorhomes, and which held up in a coastal thunderstorm!)