We had a very positive experience with Overnight Caskets, despite the sadness and difficulty of the moment. Ordering was simple and user friendly, delivery projection was on point, with phone calls and online tracking making it easy to determine arrival time at funeral home, since we had to be there to sign/inspect unpacking. The crating/packaging was incredible - even the funeral home employees commented on that and the quality of the casket. It was exactly what we ordered and wanted. I highly recommend, AND we saved at least $1,000 over funeral home prices.