I ordered this casket for my mother's funeral. It arrived at the mortuary in less than a week from when I ordered it. The mortuary inspected the coffin and said it had no dents or cosmetic issues. During the viewing it was the first time I saw the coffin and it looked even more beautiful in person than it did online. I had ordered a casket just over 5 years ago for the passing of my father from overnight caskets and it was the same experience. I would definitely recommend them and continue to buy them for other family members. Also, the price was also much cheaper than the ones sold at the funeral home.